Retailers & E-Commerce Giants, Rejoice! (Re)vive to the Rescue with 10x Growth & Radical Returns Strategy

Most consumers are familiar with the frustration of returning items that don’t fit or aren’t quite right. What happens to all those returned products has long been something of a mystery for both shoppers and retailers. A startup called Revive is bringing much-needed transparency and sustainability to this multi-billion dollar industry by helping retailers resell many returned goods.

Founded in 2019, Revive has developed artificial intelligence and computer vision technologies that allow them to rapidly inspect returned merchandise across hundreds of categories. Within seconds, their systems can determine whether an item is in good selling condition and what small fixes may be required to get it market-ready once more. Through their platform, Revive connects retailers to a vast reseller network, ensuring more returned goods can find new homes rather than winding up in landfills.

Just last year, Revive saw business grow an astounding 10 times larger as more retailers recognized the environmental and economic benefits of maximizing reuse. Their clients report reselling 30-50% more returns since partnering with Revive. Besides keeping millions of items from being trashed, the revenue generated helps offset costs associated with returns for consumer brands large and small.

Revive’s growth shows consumers are also increasingly interested in purchasing pre-owned or open-box items through discounts of 20-50% below full retail prices. By bringing much-needed transparency to the post-return process and reframing “used” goods in a more positive light, Revive is helping drive the next evolution of sustainable e-commerce. With their AI and platform approach poised to scale inspection and resale globally, this innovative startup is ensuring many more returned products can find new owners rather than end up wasted.