As companies seek to capitalize on the diverse perspectives of Gen Z, attracting and retaining members of this demographic is increasingly important. At TechCrunch’s recent Disrupt conference, industry leaders shared valuable insights on understanding Gen Z values and building an engaging workplace culture.
Panelists noted that Gen Z workers exhibit less loyalty than previous generations, averaging just over a year at each job. However, this also challenges employers to continuously improve the employee experience. Transparency was highlighted as a core Gen Z priority – they openly discuss salaries and work experiences. Companies can build trust by being transparent in their own communications.
While some argue younger workers lack commitment, the panel pointed out Gen Z has entered the workforce during tumultuous times. The pandemic, economic uncertainty and tech layoffs have shaped their expectations. Rather than criticism, employers would be wise to understand this context and how it influences Gen Z priorities.
Diversity and inclusion also aid retention. Gen Z consumers are a highly diverse demographic, so companies should ensure their workforce reflects this. A variety of ages, backgrounds and perspectives yields innovative solutions attuned to the needs of all. As one participant noted, discriminating against any group hurts businesses and contravenes equality laws.
With open communication, a supportive culture and diverse teams, firms can leverage Gen Z talent. While change can be challenging, embracing different viewpoints will future-proof companies and foster engaged, productive workforces for years to come. Understanding today’s youngest workers is key to their success, and society’s progress.