Chemist Warehouse Launches Pilot with Augmodo, Providing Store Associates with Spatial AI Assistants

Seattle, WA – Augmodo, the only real-time inventory and task tracker using wearable SmartBadges™ to create live 3D store maps, announced today they launched pilots in four Chemist Warehouse locations, Australia’s largest pharmacy retailer. The wearable tech recommends actions and tasks to increase efficiencies, including restocking shelves, placing orders and improving compliance, saving stores time and money and improving retailer, associate, brand and shopper experiences.

“Every day in each store, our hardworking associates spend hours auditing and working tirelessly to keep products on the shelf,” said Mark Finocchiaro, Managing Partner, CIO & Director at Chemist Warehouse. “With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next. They simply wear the lanyards around their neck and no longer need to spend hours auditing – everything is automatically scanned as they walk the floor, making their role even more valuable. Not only are they helping to provide real-time inventory data, but now have more time to help customers.”

SpatialView™ is Augmodo’s analytics platform for retail executives and brand partners, which provides real-time visibility into shelf conditions. Easy-to-deploy, it’s installed in 20 minutes and quick to charge and is 100 times cheaper than other options, while collecting ten times more data.

“Retailers lose $1.75 trillion in revenue worldwide due to out-of-stocks, preventable returns and overstocks,” said Ross Finman, Founder and CEO at Augmodo. “Our innovative tech helps cut down a good amount of this lost revenue. With better tools, data and insight, we’re working with Chemist Warehouse to decrease data disconnects and make the shopping experience even better for their customers.”

Chemist Warehouse and Augmodo initiated their pilot in summer of 2024 and have seen incredible results in a short amount of time – participating stores saw a 30% decline in inventory gaps in the first month of operations. As Augmodo rolls out to more stores, the rich data captured at the product and store levels throughout the day will be used to create greater efficiencies in inventory and reduce carrying costs.

“We can’t wait to make associates happier by reducing mundane tasks, and shoppers happier with increased product availability, which drives our top and bottom line,” said Finocchiaro. “We are also looking forward to collaborating with our supplier community, who can find out how their products look in store and identify and solve issues quickly from their laptops.”

Suppliers can now use real-time data – instead of weeks- or months-old– to view 3D planograms that optimize store visits from their sales team, sending associates to locations that need the most help. They also can improve demand planning, understanding when items are depleted and when promotions end, so they plan availability and make sure products arrive sooner, as well as identify changes to the overall category that optimize availability for all shoppers.

The Chemist Warehouse locations launching Augmodo are in Melbourne.